Welcome to www.jeffroberts.info, within this website you will find:
- A detailed review of my work history and examples of my business experience
- Projects I have either led, contributed to or both
- Detailed skill set reviews
- Detailed narratives describing actual business cases and my role within each one
Value Add Proposition
My operational skill sets revolve around best-practices in the following areas:
| Skill Sets | |
|---|---|
| Project Management | Web Design & Development |
| Staff Management | On and Off Shore Interfacing |
| Data Center Management | Audit Preparation and Control |
| Facilities Management | Service Level Agreements (SLA) |
| Problem and Crisis Management | Key Performance Indicators (KPI) |
| Change Management | Technical Writing and Documentation |
| Budgeting and Cost Control | System Backup⁄Restore |
| Service (Help) Desk Management | Asset Management |
| Data Center Engineering | Print and Output Management |
| Vendor Management | Disaster Recovery Management |
Zero Cost
In all business environments I am constantly striving to become a zero-cost Resource. Achieving this goal essentially renders me as a free no-cost asset to my employer.
Areas of Expertise
My skill sets are technology and operationally oriented. I am typically placed in a leadership role and act within a larger team responsible for the ongoing care and feeding of production IT systems.